Membership Recruitment & Retention Consultation

We are happy to consult on any challenges of issues relating to recruitment and retention. Some of the specific topics issues available to affiliated JCCs include::

• A full evaluation of your membership department
• Evaluation of membership systems
• Discussion of membership categories and terms
• Sales training that includes: how to tour, asking the right questions, handling objections, closing the sale, etc.
• Understanding the value of retention
• Retention programs
• Building relationships between membership and other JCC departments
• Review membership/fitness integration systems
• Incentives for staff
• Marketing strategies related to membership/sales
• Handling renewals