Assistant Executive Director Institute Schedule
Ballroom A/B, Second Floor
Chair(s):
Bonnie Rayman,
JCC of the Greater Palm Beaches , Henry and Ida Hochman JCC, Boyton Beach FL
Carol Rone, JCC of the Greater St. Paul Area, St. Paul MN
Institute Staff: Ann Eisen & Arnie Sohinki
Sunday, March 11, 2007
2:00 p.m.
Institute #1
Round Up
An opportunity to share with your colleagues some of the wonderful best practices and biggest challenges that have been going on in your professional life and your personal life. Here is where you really begin to build and establish relationships and friendships, making it easier for you to network with your colleagues throughout the year.
Monday, March 12, 2007
11:15 a.m.
Institute #2
Conversation with Allan Finkelstein
An opportunity to dialogue with JCC Association President Allan Finkelstein about trends in the Movement and the relationships with lay leadership. There will also be time available so that you will have an opportunity to ask other questions that may be on your mind.
Presenter: Allan Finkelstein
4:00 p.m.
Institute #3A
Team Building
Participate in an exercise that spells out just what makes teams successful and what does not. Decide the next steps to make your own team more effective as a team.
Presenter:
Scott Asalone
Institute #3B
Delivering the Platinum Member Service
The greatest marketers of your JCC are your members. They tell others of what they experience at your JCC. This session explores how to create a platinum service model in your JCC. Based on research developed from the best in the world at service, participants have the opportunity to develop the service that will not only retain the members they have but draw new members to them.
Presenter: Jan Sparrow
7:00 p.m.
Institute Dinner [shared cost]
Tuesday, March 13, 2007
10:00 a.m.
Institute #4
Learning How to Understand the Financial Picture
What do I need to know about my JCCs finances?
Get a first look at the new JCC Financial Management Manual and the types of issues that any good Assistant Executive director should know how to answer. The manual recommends procedures about all levels of financial management and controls and provides a way to ask the right questions to the right people so to know if you're running a surplus or should run for the hills!
Presenter: Brian Hayden
1:30 p.m.
Institute #5A– Health & Wellness: What I Told the Executives
- Current and future trends in the industry.
- Consumer trends and how they are affecting fitness purchases.
- The Marketing Positioning GridTM-MSS - where does your JCC stand?
- The window of opportunity for JCCs in fitness.
Presenter: Michael Scott Scudder
Institute #5B
Appreciative Inquiry
If you don't know what appreciative inquiry is, it's time to find out. This new way of looking at managing people and tasks is exciting, challenging, and easy to understand. Come see for yourself and experience how you can utilize appreciative inquiry in your day-to-day interactions.
Presenter: Mitchell Karp
3:30 p.m.
Institute #6A
Managing the Employee Performance Cycle: From Setting Expectations to Annual Evaluation
This program puts staff supervision into a “performance cycle” context that helps managers to view staff oversight as a continuum of activities. It provides specific techniques and skills to embrace a constructive, communicative relationship with staff reports by clarifying what is expected in job performance, how to reinforce positive results, correct sub-standard performance, conduct meaningful annual reviews and establish developmental goals.
Presenter: Mark Zalkin
Institute #6B– Land on Your Feet or Learn How to Fly
Change and transition (birth, death, new job, relocating, etc) are necessary parts of life – and often leave us feeling disconnected from ourselves and others. While change management gurus share processes and steps to lead and manage change, few deal with the emotional impact that often causes us to feel “out of our skin” for months on end! In this humorously interactive session, participants will take time to identify where they are in the midst of life’s transitions so that they can make better choices for themselves and recognize that ultimately there are only two choices we have when confronted with life’s changes, land or fly!
Presenter: Robert Calabrese
Wednesday, March 14, 2007
10:00 a.m.
Institute #7
Benchmarking: What? So What? and Now What?
In the past two years, JCC Association through its Mandel Center for Excellence in Leadership and Management has begun extensive research in determining what makes a JCC excellent.
Information and data will be presented from the 22 JCC studied that will help you to determine what you need to do to serve your current users and establish the best approach to reach new levels of excellence. You will answer the question – now what will I do!
Presenter: Alan Goldberg
12:00 p.m.
2007 Professional Conference Concludes
