Staff Education Webinars & Conference Calls
We offer a wide range of webinars and conference calls in all aspects of JCC operations. Here are upcoming opportunities to learn.
Title: Finding the Passion in My Work
Date: Tuesday, October 15 at 1:30 pm eastern, 12:30 pm central, 11:30 am mountain, 10:30 am pacific
Trainers: Lou Feldstein, CEO and Founder, Dynamic Change Solutions
Target: All JCC staff
Description: This session helps workshop participants understand the importance of passion and motivation in work and the impact this has on performance. Tools will be provided that help participants (re)discover the exciting elements of their work and how by capturing that first day feeling their motivation can be heightened. These tools can then be used with fellow team members.
Title: The Pew Report on American Jewish Identity
Date: Wednesday, October 16 at 1 pm eastern, 12 pm central, 11 am mountain, 10 am pacific
Trainer: Professor Steven M. Cohen
Target: JCC Executive Directors, JCC Association Board Members, JCC Presidents
Description: We are pleased to invite you to join a webinar presented by Professor Steven M. Cohen which will highlight the most significant findings of the Pew Research Forum’s “A Portrait of Jewish Americans”
The webinar will focus on some of the implications for JCCs, JCCA, and the Jewish community at large. The presentation (approximately 35 minutes) will be followed by an opportunity to ask questions.
Title: Making Members Feel Special
Date: Monday, October 21 at 2 pm eastern, 1 pm central, 12 pm mountain, 11 am pacific
Trainers: Patricia Kirk, Regional General Manager of Club One
Target: All JCC staff
Description: In today’s economic environment customer service requires more than just providing “good service”. Customer service goes much deeper. If we want our members to buy the great services we offer, to stay with us and to refer us, then we need to know how to make our customers feel “special”. They need to believe in what we offer and know we care about them.
In this webinar you will:
· Understand what is takes to provide “remarkable” customer service
· Learn the importance of WHO we are, WHY we are here, WHAT we want to create, HOW to create it so that our customers feel “special.”
· Explore the Keys of “Great Customer Service” and the 7 Building Blocks of A Great Member Experience
Title: Affordable Care Act – What You Need to Know for Your JCC
Date: Tuesday, October 29 at 2 pm eastern, 1 pm central, 12 pm mountain, 11 am pacific
Trainers: Chase Cannon, Vice President, Counsel, NFP
Target: HR Professionals, Executive Directors, AEDs, CFOs, others involved in HR decision making
Description: Join us to discuss recent developments relating to Affordable Care Act compliance. We will discuss the basics relating to the requirements and effective dates, including the PCOR, reinsurance and other insurance fees, the 2014 requirements relating to the individual mandate, exchanges, premium tax credits and coverage mandates, and the latest on nondiscrimination and the 2015 effective date of the employer mandate. We will also briefly discuss DOMA and the IRS’s position on coverage for same-sex marriage.
Title: Managing from the Middle
Date: Wednesday, November 6 at 2 pm eastern, 1 pm central, 12 pm mountain, 11 am pacific
Trainers: Donna Schwartz, MyJewishCoach.com
Target: All JCC Staff
Description: Managing from the middle doesn’t need to leave you feeling stuck. Managers in the middle can and should be able to successfully manage their relationships up, down and across the organization, manage their time and priorities, as well as manage their own and others’ expectations for getting work done — and done well. Join us for this informative and interactive webinar for managers who could benefit from some new skills and perspectives.
Title: Making “the Jewish” Fun and Engaging: An Introduction to TAG*
Date: Tuesday, November 12 at 1 pm eastern, 12 pm central, 11 am mountain, 10 am pacific
Trainer: Matt Abrams Gerber, Mandel Center for Jewish Education
Target: JCC Camp and/or Youth Professionals and Jewish Educators
Description: Looking for ways to add fun, engaging Jewish content to your camp, afterschool, and/or youth program? This webinar will introduce the TAG curriculum and explore ways you can utilize this set of resources to enhance your programming.
*TAG: Jewish Values through JCC Camping® is a curricular initiative designed to help JCC campers and staff explore issues of daily living through a Jewish lens. TAG develops discrete Jewish content and programming units for day and resident camps, finding ways to integrate Jewish life, experience, and values into the fabric of camp. (TAG has also been effective in afterschool and other youth programming.) Each initiative has drama, discussion, games, art, music, storytelling, and Jewish text study components.
Title: Key Element of Successful Employee Wellness Programs
Date: Wednesday, November 13 at 2 pm eastern, 1 pm central, 12 pm mountain, 11 am pacific
Trainers: Michele Wong, Director, Health and Wellness Promotion, Club One
Target: JCC HR Directors, Executive Directors, Assistant Executive Directors and other JCC Staff
Description: Learn the six key elements of a successful employee wellness program and how a well-designed wellness program produces results. Club One will share best practices that have been proven to drive engagement. Participants will receive a Free Employee Wellness Toolkit to help them launch their employee wellness program.